Skip to main content

Avion Rewards Terms & Conditions

Click on the PDF icon to view the Avion Rewards Terms & Conditions. PDF

Click on the PDF icon to view the Avion Rewards Terms & Conditions in French PDF / Cliquez sur l’icône PDF pour consulter les Conditions du Programme Avion Récompenses en français PDF

Click on the PDF icon to view the Electronic Access Agreement PDF

Click on the PDF icon to view the Electronic Access Agreement in FrenchPDF / Cliquez sur l’icône PDF pour consulter la Convention d’accès électronique en français PDF

Click on the PDF icon to view the Sign-in Terms and Conditions PDF

Click on the PDF icon to view the Sign-in Terms and Conditions in French PDF / Cliquez sur l’icône PDF pour consulter les conditions applicables au service d’ouverture de session RBC PDF

Legal Disclaimers

  • When you book your travel through Avion Rewards, you may redeem Avion points at the rate of 100 points per CAD $1.00 to pay for any taxes and service fees (including sales, GST, departure and transportation taxes and fees, airport improvement fees, or other taxes), excess baggage charges, immigration fees, governmental fees and levies, customs charges and passenger facilities charges, health or other inspection fees, fuel surcharges and other non-ticket costs or charges which may be imposed.
  • For complete Apple details, visit the Avion Rewards Redemption, Return and Exchange Terms & Conditions for Apple(opens in new window).
  • For complete Best Buy details, visit the Avion Rewards Redemption, Return and Exchange Terms & Conditions for Best Buy(opens in new window).
  • Subject to availability. Some restrictions may apply. For complete details, please visit the Avion Rewards Terms & Conditions(opens in new window).
  • To receive the 15,000 bonus Avion points, your application must be approved by us. Upon enrolment, 15,000 bonus Avion points will appear on your first credit card statement. Additional cardholder(s) and existing RBC Visa Infinite Avion cardholders, as well as Visa Platinum Avion, Cathay Pacific Visa Platinum, British Airways Visa Infinite and RBC Rewards Visa Preferred cardholders, applying for or transferring to an RBC Visa Infinite Avion card as of the offer eligibility period, are not eligible for this offer. This offer may not be combined or used in conjunction with any other offer. Royal Bank of Canada reserves the right to cancel, modify or withdraw this offer at any time. Air Travel Reward redemptions from the Air Travel Redemption Schedule start at 15,000 points for a round trip short-haul flight in economy class with a maximum ticket price of $350. All applicable taxes, service fees and surcharges are the responsibility of the traveler. For more details, including guidelines on redeeming for business class seats, visit the Avion Rewards Travel page. Some restrictions apply. For complete terms and conditions that apply to the Avion Rewards Program, please visit the Avion Rewards Terms & Conditions(opens in new window). Royal Bank of Canada reserves the right to withdraw this offer at any time, even after acceptance by you.
  • If you have an RBC Cash Back credit card, the cash back credits you earn on everyday purchases with your credit card will not be reflected here. Please refer to your credit card monthly statement for the cash back credits earned on everyday purchases.
  • Please allow up to 4 weeks for your Avion points to be converted and for your Avios points, Asia Miles, American Airlines AAdvantage miles, or WestJet Dollars to appear in your Executive Club,Asia Miles, AAdvantage miles, WestJet Dollars account. Once Avion points are converted to Avios, Asia Miles, AAdvantage miles, or WestJet Dollars, they must remain in the British Airways Executive Club, Asia Miles, AAdvantage, or WestJet Rewards program and they may not be reversed/returned or converted back to Avion points. A minimum of 10,000, 10,000, 5,000 and 1,000 Avion points must be converted for Avios, Asia Miles, American Airlines AAdvantage miles or WestJet Dollar miles, respectively, and the Executive Club, Asia Miles, AAdvantage miles or WestJet Dollars account must be in the same name as the eligible RBC Royal Bank credit card account. Once the Avion points have been converted to Avios, Asia Miles, AAdvantage miles, WestJet Dollars, they are subject to the full terms and conditions of the British Airways Executive Club, Asia Miles, AAdvantage, or WestJet Rewards program including, but not limited to, those pertaining to Avios, Asia Miles, AAdvantage miles or WestJet Dollars expiry, flight booking, seat availability and blackout periods. British Airways, Cathay Pacific, American Airlines or WestJet, not Royal Bank of Canada, is responsible for the terms and conditions of this offer and the British Airways Executive Club, Asia Miles, AAdvantage or WestJet Rewards program. Visit British Airways(opens in new window), Asia Miles(opens in new window), American Airlines(opens in new window) or WestJet(opens in new window) for full program terms and conditions.
  • If you are a member of the Hudson’s Bay Rewards program, you may convert your Avion points (“Avion Points”) to Hudson’s Bay Rewards points (“Hbc Points”) or auto-convert Hbc Points to RBC Points. The Hudson’s Bay Rewards account must be in the same name and address as your Avion Rewards Card/Account. Once RBC Points are converted to Hbc Points, they must remain in the Hudson’s Bay Rewards program and they may not be reversed/returned or converted back to RBC Points. Once Hbc Points are converted to RBC Points, they must remain in the Avion Rewards program and they may not be reversed/returned or converted back to Hbc Points. When auto-convert is turned on, you will not be able to convert RBC Points to Hbc Points. Once RBC Points have been converted to Hbc Points, they are subject to the full Hudson’s Bay Rewards program terms and conditions(opens in new window). For more information and to enroll, visit the Hudson’s Bay Reward Portal(opens in new window).
  • Minimum redemption is 12,000 Avion points for a $100 voucher.
  • Please allow up to 10-12 weeks for a tax receipt for a donation.
  • Avion points are earned on net purchases only; they are not earned on cash advances (including balance transfers, cash-like transactions and bill payments that are not pre-authorized charges that you set up with a merchant), interest charges or fees, and credits for returns and adjustments will reduce or cancel the points earned by the amounts originally charged.
  • Air Travel Reward redemptions from the Air Travel Redemption Schedule start at 15,000 points for a round trip short-haul flight with a maximum ticket price of $350. Air Travel Reward redemptions from the Air Travel Redemption Schedule starts at 100,000 points for a round trip long-haul flight from any major gateway in Canada or the U.S. to almost anywhere in Asia, Australia, New Zealand, South Pacific, Middle East, Africa and South America, with a maximum ticket price of $2,000. All applicable taxes, service fees and surcharges are the responsibility of the traveller. For more details, including guidelines on redeeming for first class and business class seats, visit Avion Rewards Travel. For general redemption terms, conditions and restrictions that apply to the Avion Rewards program, please see the Avion Rewards Terms & Conditions(opens in new window).
  • As long as your RBC Royal Bank credit card account remains open. However, Avion points will be forfeited twelve (12) months after: (i) you voluntarily close your RBC Royal Bank credit card account (“Account”), or (ii) RBC closes your Account for any reason other than for cause. For complete details, please see the Avion Rewards Terms & Conditions(opens in new window).
  • Trip cancellation, trip interruption insurance, purchase security, and extended warranty is included with RBC® Visa‡ Platinum Avion®, RBC® Visa Infinite‡ Avion®, RBC® Avion® Visa Infinite Privilege‡, RBC® Avion® Visa Infinite Privilege‡ for Private Banking, RBC® Visa‡ Business Platinum Avion®, RBC® Avion® Visa Infinite Business‡, and RBC® Commercial Avion® Visa‡ cards.

    Travel emergency medical coverage is included with RBC® Commercial Avion® Visa‡, RBC® Avion® Visa Infinite Privilege‡, RBC® Avion® Visa Infinite Privilege‡ for Private Banking, RBC® Avion® Visa Infinite Business‡, and RBC® Commercial Avion® Visa‡ cards. RBC® Visa‡ Platinum Avion® and RBC® Visa‡ Business Platinum Avion® cards do not offer travel emergency medical coverage.

    Mobile device protection is included with RBC® Visa Infinite‡ Avion®, RBC® Avion® Visa Infinite Privilege‡, RBC® Avion® Visa Infinite Privilege‡ for Private Banking, RBC® Avion® Visa Infinite Business‡, and RBC® Commercial Avion® Visa‡ cards. RBC® Visa‡ Platinum Avion® and RBC® Visa‡ Business Platinum Avion® cards do not offer mobile device protection.
  • Under 65 years of age, 15 days of coverage. For age 65 and over, 3 days of coverage. Coverage underwritten by RBC Insurance Company of Canada.
  • Coverage underwritten by RBC Insurance Company of Canada.
  • Coverage underwritten by Aviva General Insurance Company in the Province of Quebec and by RBC Insurance Company of Canada in the rest of Canada. Please refer to the insurance certificates for complete details.
  • There is no fee for the Visa Infinite Concierge services, however you are responsible for the cost of goods or services (including any related fees or costs) acquired on your behalf or provided by the Visa Infinite Concierge. All costs will be charged directly to your RBC Avion Visa Infinite account. Royal Bank of Canada is not responsible for the actual performance of any person, company or product made available to you through the Visa Infinite Concierge.
  • You must be an eligible Visa Infinite cardholder with a valid Canadian-issued Visa Infinite card to take advantage of the Visa Infinite offers, benefits and services. Certain benefits and services require enrolment. Offers and benefits are non-transferable and discounts cannot be combined with any other offer or discount. Neither Visa nor Royal Bank of Canada is responsible for any claims or damages arising from the use of, or participation in, any benefits or services provided by a third party. Visa reserves the right to modify or cancel offers, benefits and services at any time and without notice. All offers, benefits and services made available through Visa are subject to complete terms and conditions, including third-party suppliers’ terms and conditions(opens in new window).
  • The Visa Infinite Privacy Notice policy(opens in new window) applies to all benefits and services that require enrolment through, or are otherwise provided by, the Visa Infinite Concierge or the Visa Infinite website (and/or mobile App). The collection, use and disclosure of cardholders’ personal information by third party suppliers of services and benefits to Visa Infinite cardholders are subject to such third parties’ own privacy policies.